LG Smart TV Menu Keeps Popping Up

Hi, friends welcome to my blog. Today, I want to share with you how I was able to solve my LG smart TV menu that keeps popping up every time I’m watching a program.

I have the tv set to turn on and off with the remote. Whenever I’m streaming, it keeps popping up the menu. It’s like an endless loop. I tried going into settings, but there is no option for turning off the home screen or this option.

After several attempts, I was able to come up with a good resolution to make it work and in this post, I’m going to show you how to resolve your LG smart TV menu pop-up loop without leaving your home with your TV to any techy.

LG Smart TV with the webOS operating system has a problem where the home menu keeps popping up in the middle of watching a movie.

This is an annoying issue, but luckily there is a workaround that could put an end to this mess. I have noticed this happens most when running media applications like Netflix, Hulu Plus & Amazon Instant Video.

Why Does My LG TV Menu Keep Popping Up?

This is the question I kept on asking myself and the internet. I’ve literally spent the whole day searching for it and the solution is that, if the TV menu keeps popping up on your LG TV, the problem would be that you have set the settings of your tv to ‘Store Mode’ and needs to deactivate it.

Other factors worth checking for troubleshooting purposes is, it may also be that the TV is set to ‘Home Auto Launch’ or in most cases, the ‘Simplink’ is disabled.

However, If the menu refuses to function in any way at all, it could also be as a result of software outdate or hardware malfunctioning then you should consider reading this guide in detail anyways.

How to solve LG menu keeps popping up problem In 2 Minutes

The LG menu keeps popping up issue is a common problem for the users. The issue happens because of corrupt or incompatible software or upgrade. To fix this issue, follow these steps;

1. Disable Home Auto Launch

LG Smart TV models that come with the Home Launcher are pretty annoying and often problematic. If you don’t like the “Home” Launcher, or if it keeps popping up on your screen, here is how to disable it.

You can disable Home Auto Launch from All Settings > General Settings >  Additional Settings > Home Settings. Now, turn off Home Auto Launch.

After doing this, you might never see the menu popping up on a loop again. However, if this doesn’t solve it, then it might be a problem with Home Mode.

2. Disable “Store Mode” (Demo Mode)

The LG smart tv demo Mode is an operating mode of TV features that disables all smart tv applications.

The LG smart tv demo Mode is used in retail environments to show customers a basic use of the TV, in order to demonstrate its functions.

The demo Mode also allows you to disable certain applications from the home screen, such as Netflix.

If this is the case, follow the steps below to disable “Home Mode.” From your remote control, press the “Settings button” and follow the on-screen commands.

Press On “Options > Mode Setting > Home Mode”

In most cases, some TV remotes do not have support for the setting buttons. Then you’ll need to follow these steps instead. Press the home button on your remote control and follow this;

Settings > All Settings > General > Home/Store Mode > Home

After disabling the Home/Store mode, your smart Tv Menu Popping up should be resolved. However, if this is not your own problem, follow this guide instead.

Related: How to Change the Input on LG Smart TV

3. Deactivate/Activate Simplink

Simplink allows you to control your other home theater devices with ease through your LG smart TV remote. With this feature, you can turn your TV into a hub for all your entertainment devices. 

You can connect your Blu-ray player, cable box, and game console to the TV and use the remote control of your TV to access the contents of these devices.

This can sometimes alter some negative reactions that might cause the LG Smart TV menu to keep popping up in a loop.

Follow these steps to either activate or deactivate Simplink on your LG Smart Tv temporarily and see what could be the cause.

Settings > General > Simplink > Activate

Frequently Asked Questions (FAQs)

How do I turn off the quick start on my LG TV?

To turn off the quick start on LG smart TV, follow these steps. Press the Settings icon on your remote > All Settings > General > Quick Start > Off

For some LG Tv remotes that don’t have the settings button, simply follow these steps instead.

On your remote control, press the “Home Button” > Settings > All Settings > General > Quick Start > Off

How Do I Stop The Menu Popping Up On My LG TV?

The menu popping up on your LG TV is caused by different factors. However the most common factors have been figured out. Try doing the following to stop your menu from popping up on LG TV.

  • Disable Home Auto Launch
  • Disable Store/Demo mode
  • Deactivate/Activate Simlink

I hope that this guide was able to help you solve this problem. If you still can’t solve the problem after following all steps above, please contact LG Customer Service. You might be lucky for a free repair or replacement of your TV under warranty.


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Matt Peter
By Matt Peter

Hi, this is Matt Peter from California, USA. By profession, I am working as an electrical engineer with a reputable Electronics Company here in California. I am a tech savvy person, and that is why I love my job. This blog is my part time hobby, and I love to write reviews about different products based on my own knowledge and experience. When you go through my reviews, you will feel that they are unbiased reviews as they come direct from my heart for tech lovers. The purpose is to help and guide people who are looking to buy or upgrade their electronic gadgets like monitors and home theatres etc. Enjoy and give your feedback in comments!


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